Privacy Policy

PrajnaTech Solutions ("we", "us", or "our") operates this online platform and provides various Artificial Intelligence Software & Services including AI Development, Machine Learning Consulting, Natural Language Processing, Computer Vision, Data Analytics, AI Strategy, Custom AI Solutions, and Predictive Modeling. This privacy policy explains how we collect, use, disclose, and safeguard information you provide to us or that we collect in connection with your use of our services and this site.

Information We Collect

We collect information to provide and improve our services and the online experience. The types of information we collect include:

Personal Information: Information that can be used to identify you directly or indirectly. This may include information you provide when you contact us, sign up for updates, or use specific features of our service. The specific types of personal information collected depend on your interaction with our site and services.

Usage Data: Information about how you access and use our site. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services, including monitoring the usage of our site.
• To manage your requests and provide you with customer support.
• To communicate with you, including providing you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already inquired about or purchased, unless you have opted not to receive such information.
• To improve our site and services, develop new features, and understand how users interact with our platform.
• To detect, prevent, and address technical issues.
• For legal and compliance purposes, including enforcing our terms and conditions and protecting our rights, privacy, safety, or property, and that of our users and others.

Lawful Basis for Processing Personal Information (Under GDPR)

If you are from the European Economic Area (EEA), our lawful basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it. We may process your Personal Information because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

How We Share Your Information

We may share your information in the following situations:

• With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our site, process payments, or perform other services on our behalf. These third parties are obligated not to disclose or use your information for any other purpose.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (i.e., a court or a government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Security

The security of your information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Your Data Protection Rights (Under GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

PrajnaTech Solutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Third-Party Links

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our site prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

To contact us regarding this privacy policy, please write to PrajnaTech Solutions at the following address:

PrajnaTech Solutions
12 Sarjapur Road, 3rd Floor
Bengaluru, Karnataka, 560035
India